Picture this: you’re at a gathering, chatting with other business owners or maybe potential investors, and someone casually mentions that they’ve “outsourced” an entire department. Another person jumps in to say they’re “offshoring” their customer support. Suddenly, you’re wondering which of these approaches might work best for your own company—or if you should even be considering them at all. If this sounds familiar, you’re in the right place. Today, we’re going to unravel the mysteries of outsourcing vs. offshoring in a way that’s easy to digest, so you can walk away with a clear understanding of which path might make the most sense for your business.